7 Shocking Call Center Mistakes Killing Your ROI—Avoid Them like Jimmy Asija Does

Tue, 15 Apr 2025 07:45:59 +0000

Though minor errors may damage ROI and consumers' happiness, call centres are vital for customer service. From inefficiencies to bad agent practices, these frequent mistakes may cause annoyance, higher turnover, and missed chances. Below, we investigate seven call centre errors that could harm your ROI and how Jimmy Asija sidesteps them to guarantee first-rate performance.